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Service and Creative Skills Australia is Industry owned, Industry Led.

Service and Creative Skills Australia (SaCSA) is a not-for-profit, industry-led Jobs and Skills Council representing the Arts, Personal Services, Retail, Tourism and Hospitality sectors.

Our Key Roles:

Supporting collaboration between industry, training providers, unions and employers

Understanding and predicting workforce challenges affecting our sectors

Identifying skills and labour requirements now and into the future for our sectors

of industry relevant Training Products and resources

Mapping and promoting career pathways across our sectors

Responsible stewardship of and advocacy for our sectors and their workforce

Who Are We?

Service and Creative Skills Australia (SaCSA) is an industry-owned, industry-led Jobs and Skills Council (JSC), funded by the Department of Employment and Workplace Relations (DEWR). We offer workforce planning, guidance and advocacy for the following industries:  

  • Arts  
  • Personal Services  
  • Retail  
  • Tourism  
  • Hospitality 

Working within a tripartite approach, SaCSA is the critical link between industry stakeholders, government and unions. We aim to provide a stronger, more strategic voice in ensuring Australia’s Vocational Education and Training sector delivers stronger outcomes for employers, workers, learners, trainers and educators.  

As the leader in workforce development initiatives for our industries, SaCSA collaborates with industry to identify and articulate current and future employment trends and develops solutions that best serve those needs.  

What is a Jobs and Skills Council?

Jobs and Skills Councils (JSCs) are industry owned and led not-for-profit organisations that  provide leadership in addressing skills and workforce needs, ensuring a collaborative approach to finding solutions to skills gaps and workforce challenges.

Shaping our
workforce of tomorrow

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