Personal Services
The Personal Services sector plays a vital role in the daily lives of Australians, supporting personal care, wellbeing, self-expression, cultural connection and comfort during life’s most significant moments.
Personal Services spans a diverse range of industries
Each industry requires a skilled, knowledgable and digital-savvy workforce to deliver quality services to communities across Australia.

Hairdressing

Barbering

Beauty Services

Floristry

Funeral Services
2025 Workforce Plan Update
The Progress in Action: Personal Services Workforce Plan Update, 2025 builds on the insights and outcomes of our 2024 report. It identifies the next phase of projects that begin to tackle the pressing workforce challenges outlined by industry, including occupational shortages and structural barriers to training and career progression.
Data Dashboard
SaCSA works in partnership with industry, unions, training providers, and government to deliver projects that strengthen skills, career pathways, and workforce sustainability across Australia’s Personal Services sector. From updating training products to addressing emerging workforce challenges, our work ensures the sector is equipped for the future.
Training Package
SaCSA is the steward of the SHB – Hairdressing and Beauty Services, SFL – Floristry, and SIF – Funeral Services training packages. These nationally recognised qualifications support skills development across the Personal Services sector – from hair and beauty to floral design and funeral care.
SaCSA works closely with industry, unions, training providers and government to keep this training up to date, so it reflects what employers are looking for and supports strong career pathways in this vital sector.
