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Our Work

Shaping Our Workforce of Tomorrow

Service and Creative Skills Australia (SaCSA) are driving positive change in the Arts, Personal Services, Retail, Tourism and Hospitality sectors through strategic projects, relevant training products, and innovative pilot programs that address critical workforce challenges and shape the future of a stronger workforce for the industries we represent.

Projects

Working with industry stakeholders, SaCSA undertakes projects to identify, forecast and respond to current and emerging skills needs and workforce challenges.

We work collaboratively and holistically across the skills system, including collaborating with other Job and Skills Councils, considering cross-sectoral skills needs and economy-wide concerns.

Through these projects we develop potential solutions to workforce challenges that may take a range of forms, including but not limited to development, modification or updating of training packages.

Training Products

Our team of training specialists ensure training products remain relevant and current for the industries we represent. By providing a unified voice for education, training and development, we ensure Australia’s VET sector delivers quality outcomes for both employers and employees.

SaCSA is responsible for the following training packages:

CUA – Creative Arts and Culture
SHB – Hairdressing and Beauty Services
SFL – Floristry
SIF – Funeral Services
SIR – Retail Services
SIT – Tourism, Travel and Hospitality
SIT – Tourism, Travel and Hospitality

Pilot Programs

SaCSA’s Pilot Programs are small-scale, short-term programs designed to help us learn how large-scale projects might work in practice, test hypotheses from our planning phases and adequately address identified workforce challenges.

In collaborating holistically across the sectors, we identify, forecast, and respond to current and emerging workforce challenges, developing and testing potential solutions to effectively address and support industry needs.

Stakeholder Engagement & Events

Collaboration is at the heart of everything we do. Connecting industry, unions and government, to create a stronger and more strategic education and training sector.

We host a wide range of forums, roundtable discussions, webinars, events and other stakeholder engagement activities to gain feedback and insights from the industry we partner with.

To find out what events are upcoming, head to our News & Events section.

Become a Collaborator

Join our community of SaCSA Collaborators, and stay up to date with our work in the Arts, Personal Services, Retail, Tourism and Hospitality sectors.