Review of Travel and Tourism Qualifications

We're leading a national update of three key tourism, travel and guiding qualifications.

Timeline & Milestones

March 2026

Initial Development

July 2026

Public and Government Consultation

November 2026

Incorporation of Feedback

May 2027

Senior Officials Check, Submission to the Assurance Body & Assurance Body Consideration

September 2027

Skills Ministers' Endorsement & Training Products Published

Project Overview

This project responds to strong industry feedback that current tourism, travel and guiding qualifications no longer fully reflect contemporary job roles, technologies or workforce practices. The sector has undergone major transformation driven by digital technology, changing visitor expectations, new business models and workforce disruption. 

To address these gaps, we are reviewing and updating the following qualifications:

The project aims to ensure these qualifications are fit for purpose, future-ready and aligned with how work is performed across tourism, travel and guiding today.

This project will be undertaken in line with the national Training Package Organising Framework (TPOF).

Why this project matters

Industry consultation and workforce planning research show that current qualifications:

  • do not fully reflect contemporary workplace practices
  • contain duplication across qualifications that limits learner mobility
  • are not always delivering strong employment outcomes for graduates

Enrolment and completion trends also indicate declining engagement across tourism, travel and guiding qualifications. Employers are increasingly recruiting based on people skills and attitude, then providing in-house training, rather than relying on accredited training pathways.

This review provides an opportunity to strengthen the relevance, value and impact of tourism and travel qualifications for learners, workers and employers.

Stage One Objectives


Develop

qualifications that prepare learners for multiple, related occupations — supporting skills transferability and adaptability while maintaining strong industry relevance.

Strengthen

learner pathways and applied learning by reducing duplication of knowledge and skills across training products, ensuring alignment with current industry practices.

Support

improved job outcomes and meet workforce needs with improved qualifications.

Join a Technical Committee

SaCSA is seeking expressions of interest to join a Technical Committee for this project. As a Technical Committee member, your expertise in either training or industry practice will be instrumental in shaping the direction and quality of this project. Your input will help ensure the training products are fit-for-purpose, industry-relevant, and aligned with sector needs.

Expressions of interest closing date is Tuesday, 14 April 2026.

placeholder

Sign up to our newsletter

Get the latest workforce insights and project updates straight to your inbox.