Tourism

Update of Travel and Tourism Qualifications

We're leading a national update of key tourism, travel and guiding qualifications.

Active

Last updated Oct 2026

Project Phase

  1. Initial Development: May 2026 - Jan 2027
  2. Public and Government Consultation: Feb - Mar 2027
  3. Incorporating Feedback: Apr - Jul 2027
  4. Senior Officials Check: Aug - Sept 2027
  5. Finalisation and Submission to Assurance Body: Sept - Oct 2027
  6. Assurance Body Considerations
  7. Skills Ministers’ Endorsement

Project overview

This project responds to strong industry feedback that current tourism, travel and guiding qualifications no longer fully reflect contemporary job roles, technologies or workforce practices. The sector has undergone major transformation driven by digital technology, changing visitor expectations, new business models and workforce disruption. 

To address these gaps, we are reviewing and updating the following qualifications:

The project aims to ensure these qualifications are fit for purpose, future-ready and aligned with how work is performed across tourism, travel and guiding today.

This project will be undertaken in line with the national Training Package Organising Framework (TPOF).

Have your say

  • Travel, Tourism and Guiding Stakeholder Survey

    Open · Closes 9 Nov

    SaCSA is seeking industry feedback on the future structure of three Certificate III qualifications. Survey closes 9:00 am Monday 9 November.

    Take survey

Why this project matters

Industry consultation and workforce planning research show that current qualifications:

  • do not fully reflect contemporary workplace practices
  • contain duplication across qualifications that limits learner mobility
  • are not always delivering strong employment outcomes for graduates

Enrolment and completion trends also indicate declining engagement across tourism, travel and guiding qualifications. Employers are increasingly recruiting based on people skills and attitude, then providing in-house training, rather than relying on accredited training pathways.

This review provides an opportunity to strengthen the relevance, value and impact of tourism and travel qualifications for learners, workers and employers.

Stage one objectives

Develop

qualifications that prepare learners for multiple, related occupations — supporting skills transferability and adaptability while maintaining strong industry relevance.

Strengthen

learner pathways and applied learning by reducing duplication of knowledge and skills across training products, ensuring alignment with current industry practices.

Support

improved job outcomes and meet workforce needs with improved qualifications.

Technical Committee

Document library

View all resources related to this project below. Additional resources will be added as they become available.

Files

Update of Travel and Tourism Public Consultation Strategy

501 KB

Download

Project team

  • Graham Megginson

    Product & Project Development Lead

    Message
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